Croissant Groupe Immobilier Agency

PRIVACY POLICY – croissantimmobilier.fr


1. Data Controller

The website croissantimmobilier.fr is owned and operated by:

Croissant Groupe Immobilier

SAS with a share capital of €2,600

Registered with the Fréjus Trade and Companies Register under number 917 653 586

Registered office: 70, Les Rives Du Golf, 83520

Email: elena@croissantimmobilier.fr


Croissant Groupe Immobilier acts as the Data Controller within the meaning of the General Data Protection Regulation (GDPR).


2. Purpose of This Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with the website croissantimmobilier.fr.

We are committed to protecting your privacy and ensuring that your personal data is processed in a lawful, transparent, and secure manner.


3. Personal Data We Collect

a) Data Collected via Forms

We collect personal data only when you voluntarily submit it through our contact or service request forms.

This data may include:

  • First and last name
  • Email address
  • Telephone number
  • City or country of residence
  • Information related to your real estate project (purchase, sale, rental, investment, valuation request)

No user accounts are created on the website.


b) Automatically Collected DataWhen you browse the website, limited technical data may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and navigation data

This data is collected solely for statistical and security purposes and does not allow us to personally identify you.



4. Legal Basis and Purpose of Processing

Your personal data is processed on the following legal bases:

  • Your consent, when you submit a form
  • Legitimate interest, to respond to inquiries and manage client relationships
  • Legal obligations, where applicable

Your data is used exclusively to:

  • Respond to your requests
  • Contact you regarding your real estate project
  • Provide information about our services
  • Manage and follow up on client relationships

Your data is never sold or rented to third parties.



5. Data Retention

Personal data is retained only for the time necessary to fulfill its purpose:

  • Inquiry data: up to 3 years after the last contact
  • Client data: according to applicable legal and accounting obligations

Once this period expires, data is securely deleted or anonymized.



6. Data Recipients

Your personal data is accessible only to:

  • Authorized members of Croissant Groupe Immobilier
  • Trusted service providers strictly necessary for service delivery (e.g. hosting providers), bound by confidentiality obligations

Data is not transferred outside the European Union unless legally required or adequately protected under GDPR safeguards.



7. Your Rights Under GDPR

In accordance with GDPR, you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

You may exercise your rights at any time by contacting:

📧 elena@croissantimmobilier.fr

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority).



8. Cookies

The website may use strictly necessary cookies to ensure proper functioning and basic analytics.

You may configure your browser to refuse cookies or alert you when cookies are being used. Refusal of cookies may affect certain website functionalities.



9. External Links

The website may contain links to third-party websites.

We are not responsible for the content or privacy practices of such websites and encourage users to review their privacy policies.



10. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet can be guaranteed to be 100% secure.



11. Legal Disclosure

We may disclose personal data if required by law, court order, or governmental authority, or when necessary to protect our legal rights or comply with legal obligations.



12. Changes to This Policy

This Privacy Policy may be updated at any time to reflect legal or operational changes.

The version in force is the one published on the website at the time of use.



13. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

elena@croissantimmobilier.fr